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JosieGuo's avatar
JosieGuo
Icon for Helper I rankHelper I
2 years ago
Solved

All reports are stuck at refreshing status

all the reports are stuck at refreshing status for a long time. We have to cancel them manually.  After we cancel the refresh of all reports, we still cannot refresh report successfully. The refresh...
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  • JosieGuo's avatar
    JosieGuo
    2 years ago

    I restart the gateway and I can  refresh successfully now. But I don't know why. I got an error message from the gateway log " MashupException encountered while accessing the target data source"

JosieGuo's avatar
JosieGuo
Icon for Helper I rankHelper I
2 years ago

can you explain more? Because this issue is resolved by restarting gateway. I want to find the root cause for this issue to avoid it happen again.