Forum Discussion
All Power BI subscriptions stopped firing while manual send works
Hi all,
We’re seeing a problem where all scheduled Power BI subscriptions in our Premium workspace have stopped executing.
Details:
Tenant type: Premium
Symptom:
Dataset refreshes succeed
Manual “Run now” subscription works
Scheduled subscriptions never fire (even newly created ones)
Tests we’ve done:
Created a brand-new subscription for myself → did not trigger
Verified subscription toggles are still ON
Manual runs continue to work
Timeframe: Noticed starting 12 Feb 2026
Impact: All scheduled report subscriptions stopped firing across multiple workspaces
We suspect this is related to the backend subscription scheduler for our tenant not executing jobs.
Question:
Has anyone else on Premium seen the scheduler stop firing? Are there known workarounds to restart the subscription worker without contacting Microsoft support?
Thanks in advance.
Hi All,
This has resolved itself, as I thought it was a microsoft side issue
8 Replies
Hi All,
This has resolved itself, as I thought it was a microsoft side issue
v-aatheequeCommunity Support
Hi PbiFan20
Thanks for the update ,glad to hear the issue has been resolved.
Just to help the community and others who may face the same behavior in the future, could you please acknowledge whether any of the suggestions shared earlier helped resolve the issue?
If you noticed a specific action, workaround or change that led to the fix, sharing those details here would be really helpful for others running into a similar scenario.
- lbendlin
Super User
What is your timeline for migrating your capacity to Fabric?
Our Premium capacity has always been on Fabric. We have not performed any migration or capacity changes. The subscription issue started while running Fabric Premium, so it is not related to any migration
- lbendlin
That means you do not have a Premium capacity any more. Those are no longer available.
Anyway. you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
