Forum Discussion
kattlees
Post Patron
8 years agoAdvice on Power BI Gateway Connection
Our IT Department had my power bi gateway installed and working great for a long time. Last month, my windows profile was corrupted and they had to create a new one for me. Now, the gateway conne...
Anonymous
8 years agoNot applicable
kattlees Are you re-installing the (enterprise) gateway with the recovery key? "Deleted all the Clusters"... what does that mean?
- kattlees8 years ago
Post Patron
They can't remember the recovery key so no. Starting all over and creating a new Gateway Cluster.
By removing the clusters I mean I logged in online and went to Manage Gateways and then to the right of the cluster name, clicked on the three dots and said remove.
- Anonymous8 years agoNot applicable
kattlees At this point you would probably need to either create a services ticket to try to get MSFT to see if they could provide the key, otherwise you will need to re-do everything. From my understanding, there is not other way the datsources that you created in the Service will be able to link to the gateway you install.