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MarkPalmberg's avatar
MarkPalmberg
Kudo Commander
3 months ago

Admin changing user subscription breaks subscription

This *continues* to be an issue on our tenant. What happens:   A user-generated subscription with an end date generates a "your subscription is about to end" message. I, as a tenant admin, modify...
Need Help
MarkPalmberg's avatar
MarkPalmberg
Kudo Commander
3 months ago

Thanks, v-anbandari . Do you know if there's an open issue for this? It looks like a 🐛.

v-anbandari's avatar
v-anbandari
Community Support
3 months ago

Hi MarkPalmberg ,

Please consider reaching out to Microsoft Support. You can provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your admin account setup or provide a solution that isn't immediately obvious. 

Below is the link to create Microsoft Support ticket:
Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn

Thank You.

  • MarkPalmberg's avatar
    MarkPalmberg
    Kudo Commander
    3 months ago

    v-anbandari thanks. I submitted a support ticket and will post here if I get any useful feedback.

    • v-anbandari's avatar
      v-anbandari
      Community Support
      3 months ago

      Hi MarkPalmberg,

      Thank you for the update. Please feel free to share any useful findings here once you receive an update, as it may help others facing a similar issue.

      Thank you.