Forum Discussion
Admin Cannot Login to Service
UPDATE :: This seemed to resolve itself within a few hours.
I was already logged in when I opened the site this morning, There was a message about needing to re-login due to a service update. When I try to login to the Power BI service with my admin account, I get this message. It lets me put my user/password. Sends the authenticator. I approve it and then this pops up. I have tried it on different browsers with same result. However, I can log in with my non-admin account with no problem. This is PPU.
I can log in to the Azure portal with the admin account. All looks good there. It appears to be only a Power BI service issue.
Any ideas?
2 Replies
jhcannon You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".Hi, jhcannon
Glad your issue was resolved, it seems to be a temporary issue.
You can accept relevant reply as solution to close the thread. Thanks!
Best Regards,
Community Support Team _ Eason
