Forum Discussion

MrFahrenheit's avatar
MrFahrenheit
Helper I
7 years ago

Adding Users To Apps - What Is The Correct Way?

I created an app workspace and when I click "Update App" I'm prompted to add a description of the app and tell the service what content to show (I chose a dashboard) and then who to give access too. I entered all the users who need access and clicked "Update App".

 

The problem is when I go back to the app and click on "Access" (At the top bar where it says "Create, Access, Settings") there are only some of the users I added when I initially updated the app.

 

So my question is where to I go to add users to this App so they "stick"?

 

And to any Microsoft support people: Why are users disappearing after I add them? Am I doing something wrong?

6 Replies

  • nirvana_moksh's avatar
    nirvana_moksh
    Impactful Individual
    MrFahrenheit - The way I do it is to have users also added to the Workspace first and then when you click on 'Update App' and within the 'Access' tab mention the people or copy past semi-colon separated email addresses and hit update and wait for the update to happen and then close out the window. Users never disappear unless this is not followed through. So wait for the pop-up window to show up with gives you the option of Go to App and Copying the App link. There are no other steps in this process.
    • MrFahrenheit's avatar
      MrFahrenheit
      Helper I
      So you are re-adding all the users every time you update the app?
      • nirvana_moksh's avatar
        nirvana_moksh
        Impactful Individual

        MrFahrenheit- That is correct, when you add users to the workspace they have access to the reports and dashboards and they can acess them all (provided no RLS is there, or RLS is there and they have been added to it as well), but when you publish an app you again have to define who will have access to view the published content via the App.