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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Action buttons do not work after publishing

Hi, I have created a report in the desktop app that contains various buttons and links to other reports / URL.   It works fine to click on these in the desktop app but when I publish the app then t...
Need Help
  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi, I got it to work by using the layering function which is next to the send to back / send to front buttons. 

aj1973's avatar
aj1973
Icon for Community Champion rankCommunity Champion
5 years ago

I see,

Do you have a Pro License? if so, do you have all permissions on in the service?

 

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi Amine, yes I do, and I earlier today published a report with hyperlink (url text) and that worked fine. It seems like the action buttons of some reason are not working (action -> URL) when publishing..

  • aj1973's avatar
    aj1973
    Icon for Community Champion rankCommunity Champion
    5 years ago

    Is the Button that is not working or the URL that is not poping up?

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      It's the button itself. The button + URL works fine in the desktop app. When publishing, nothing at all happens when I click the button (the mouse does not turn into a hand either, so it doesn't recognize that it's clickable)

      • aj1973's avatar
        aj1973
        Icon for Community Champion rankCommunity Champion
        5 years ago

        Ok, I can suspect 2 things, you either don't have permissions or there is a bug some where.

        Please try to build a sample report where you can use one button and the URL you are talking about. Then publish it to another workspace and see how it works out

        Let me know please!