Accessing Power BI service

[Anonymous]

Hi All,

While accessing the Power bi service link (https://app.powerbi.com/home) on edge and chrome It is automatically redirecting to Microsoft page and asking for business phone number. This is happening for me only and other users are able to access the Power BI service page. 

Thanks in advance!

[collinq · Accepted solution]

Hi @Anonymous ,

Normally, you are required to provide a phone number and an email address to have your account verified by Microsoft.  It may be that the other folks have phone numbers already in the place where they granted their licenses (like in AD or when they signed up they completed the field).  Your account will have to be associated with a phone number and so you will have to provide one.  This is also for two step verification if needed and used.