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Aron_Moore's avatar
Aron_Moore
Solution Specialist
8 years ago
Solved

Access to reports/datasets

Hello all,   Have an issue where I am trying to setup a user with access to reporting through Excel connecting to the Service.   She is able to sign into the website/service and view/manipulate t...
Need Help
  • v-yulgu-msft's avatar
    v-yulgu-msft
    8 years ago

    Hi Aron_Moore,

     

    Please check whether your problem is the same as this scenario. If yes, please try the workaround mentioned in this link to see if it works.

     

    Regards,

    Yuliana Gu

Aron_Moore's avatar
Aron_Moore
Solution Specialist
8 years ago

Both machines impacted with the latest update are:

Windows 10 x (64 bit)

Excel 2016 (32 bit, for SAP BEx compatability)

 

I have a ticket opened with Microsoft, but the holiday next week will likely delay resolution.

Aron_Moore's avatar
Aron_Moore
Solution Specialist
8 years ago

Update:

 

Uninstalled publisher and installed an older version I managed to find in downloads and she is now able to connect.

 

We'll see what Microsoft has to say.

  • Aron_Moore's avatar
    Aron_Moore
    Solution Specialist
    8 years ago

    Microsoft responded and said it's a known issue that they're working on. They advise using the older version of Publisher, which fortunately we have.

     

    So much for keeping our software updated. :smileyfrustrated: