Forum Discussion
Access to reports/datasets
Hi Aron_Moore,
Please check whether your problem is the same as this scenario. If yes, please try the workaround mentioned in this link to see if it works.
Regards,
Yuliana Gu
Update:
Seems there was an update to Publisher for Excel. I downloaded it on our test machine and now it can't access the Service either through my credentials.....
Am having the same issues onsite here. I have both 32 and 64 bit office users. So far around 5 64bit users get the issue you describe. 3 out of 4 32 bit users don't have the issue. I agree it seems to be an authentication issue. What bit is your office version? All these users have taken the latest add-in update.
Both machines impacted with the latest update are:
Windows 10 x (64 bit)
Excel 2016 (32 bit, for SAP BEx compatability)
I have a ticket opened with Microsoft, but the holiday next week will likely delay resolution.
Update:
Uninstalled publisher and installed an older version I managed to find in downloads and she is now able to connect.
We'll see what Microsoft has to say.
Microsoft responded and said it's a known issue that they're working on. They advise using the older version of Publisher, which fortunately we have.
So much for keeping our software updated. :smileyfrustrated: