Forum Discussion
Aron_Moore
Solution Specialist
8 years agoAccess to reports/datasets
Hello all, Have an issue where I am trying to setup a user with access to reporting through Excel connecting to the Service. She is able to sign into the website/service and view/manipulate t...
- 8 years ago
Hi Aron_Moore,
Please check whether your problem is the same as this scenario. If yes, please try the workaround mentioned in this link to see if it works.
Regards,
Yuliana Gu
Aron_Moore
Solution Specialist
8 years agoForgot to mention; she is able to pin to the workspace dashboard from Excel. So she's connected and can "upload" just can't "download".
Aron_Moore
Solution Specialist
8 years agoUpdate:
Installed Power BI desktop and had her connect to the dataset via Get Data>Online Services>Power BI and she was able to access the dataset.
Seems to be some authentication issue with Excel and the Service.
There is a popup when she clicks Connect that quickly disappears and then another asks for her work or school ID. I'm thinking it may be some sort of stored cookie or token issue.