Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Access Issues for Some Users

Hi All, 

 

I recently recreated an existing report with RLS and published it in a different workspace then where the dataset lives. When it was configured this way, access and RLS worked just fine. 

 

We recently moved the dataset to the same workspace where the report lives then changed the datasource settings in the report so it now points to the dataset in the same workspace. Since doing that, some users are having issues trying to access the report. Everything is setup the exact same that it was before, the only thing different is that the dataset is now in the same workspace as the report. We haven't deleted out the old dataset from in the other workspace yet. Do you think this could be causing some sort of access bug? 

 

The weird thing is that for one of our RLS roles, we use 1 ad group. And there have been instances where a handful of users cant see that data in the report, where others can, but they all belong to the same AD group. That AD group also grants them access to the APP where the report is published. 

 

Any help is appreciated! 

 

Thanks, 

Need Help

7 Replies

  • Tutu_in_YYC's avatar
    Tutu_in_YYC
    Super User
    4 years ago
    Anonymous wrote:

    ...Since doing that, some users are having issues trying to access the report.

    What kind of error are they getting?

    For RLS, this is the second post concerning RLS not working correctly. I wonder if its a global issue. 

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      They are unable to see the data, but can access the report. 

      • Tutu_in_YYC's avatar
        Tutu_in_YYC
        Super User
        4 years ago

        Are they part of the workspace? If not, my guess is you need to re-add them into the permission management of the dataset. Due to the migration, they may have access to the report, but lost permission to read the migrated dataset.


        If you have RLS, you may need to add them to the RLS roles again