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jiriteach's avatar
jiriteach
Regular Visitor
9 years ago
Solved

Accept or Activate PowerBI Pro Trial Loading Screen?

Hi - When I logged into PowerBI I recieved a message to accept/activate a trial for PowerBI Pro. When I clicked accept/activate - I get taken to a loading screen which seems to just keep loading.   ...
Need Help
  • Ajay's avatar
    Ajay
    9 years ago

    Hi guys,

    We are aware of this issue and we are actively pushing out a fix in this week. 

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
9 years ago

Hi jiriteach

 

Have you tried clicking on the links in the bar on the left hand side?

 

Also possibly try and load it from an Incognito Window if you are using Chrome and see if that works?

  • jiriteach's avatar
    jiriteach
    Regular Visitor
    9 years ago

    Thanks. Just tried and no luck.

     

    Still getting the loading screen. Have tried multiple machines, browsers and internet connections.

    Any others ideas? Happy to provide my username for someone to look into this.

     

    Thanks

    • v-sihou-msft's avatar
      v-sihou-msft
      Icon for Microsoft Employee rankMicrosoft Employee
      9 years ago

      jiriteach

       

      It seems to be same issue here.

       

      Please provide your username (email address), we will send it to product team, check your eligibility and re-send your notification. 

       

      Regards,

      • jiriteach's avatar
        jiriteach
        Regular Visitor
        9 years ago

        Thanks and yes that looks like exactly the same issue.

        My username is - [email protected] 

         

        Cheers