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jiriteach's avatar
jiriteach
Regular Visitor
9 years ago
Solved

Accept or Activate PowerBI Pro Trial Loading Screen?

Hi - When I logged into PowerBI I recieved a message to accept/activate a trial for PowerBI Pro. When I clicked accept/activate - I get taken to a loading screen which seems to just keep loading.

 

I've tried all browsers (IE, Firefox, Chrome and Safari) and get this loading screen.

 

 

Can anyone help please? How do I activate the trial for 365 days?

 

Thanks

Need Help
  • Ajay's avatar
    Ajay
    9 years ago

    Hi guys,

    We are aware of this issue and we are actively pushing out a fix in this week. 

9 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    9 years ago

    Hi jiriteach

     

    Have you tried clicking on the links in the bar on the left hand side?

     

    Also possibly try and load it from an Incognito Window if you are using Chrome and see if that works?

    • jiriteach's avatar
      jiriteach
      Regular Visitor
      9 years ago

      Thanks. Just tried and no luck.

       

      Still getting the loading screen. Have tried multiple machines, browsers and internet connections.

      Any others ideas? Happy to provide my username for someone to look into this.

       

      Thanks

      • v-sihou-msft's avatar
        v-sihou-msft
        Icon for Microsoft Employee rankMicrosoft Employee
        9 years ago

        jiriteach

         

        It seems to be same issue here.

         

        Please provide your username (email address), we will send it to product team, check your eligibility and re-send your notification. 

         

        Regards,