Forum Discussion

johan-leftclick's avatar
johan-leftclick
New Member
2 years ago

A shared report does not load on a Webkit based browser

We have a webkit based browser in our DigitalSignage solution (version: Mozilla/5.0 (X11; Ubuntu; Linux x86_64) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.4 Safari/605.1.15.).

 

When we open a public shared report it only shows loading and never finishes. In the log we do see a endpoint that call to an undefined link: https://app.powerbi.com/undefined which does not return anything. And in the console these is nothing that reports an error.

 

This worked fine and stopped working september 2023. Probably due to an update in the PowerBI website.

 

 

Since we don't manage the PowerBI instance of the customer we can't report on their case. Any suggestions?

Need Help

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi johan-leftclick ,

    Please let the Power BI report owner reshare the report again and provide the new link for you. Hope it is helpful for you.

    Thanks for your efforts & time in advance.

     

    Best regards,
    Community Support Team_Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • johan-leftclick's avatar
      johan-leftclick
      New Member
      2 years ago

      I noticed that also using the powerbi portal the reports didn't load correctly. So sharing the report again would not fix it.