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ey1020_park
Frequent Visitor

cannot launch power bi desktop even after manual install webview2 (no internet connection)

Hello,

I installed 2023 may desktop for power bi report server.

After installation is complete, when I tried to launch desktop 

it says 'An important update is pending.

webview2 could not be installed automatically. To continue using Power bi desktop, please install manually and restart the app.'

 

I have to use power bi desktop with no internet connection.

So I downloaded and installed the webview2 manually but it keeps showing same message.

 

Is there any solution for this?

1 REPLY 1
sevenhills
Super User
Super User

I will say uninstall Power BI desktop (report server version).

 

Install windows updates if any pending. Latest updates of edge browser has this Webview2 installed (or 365 applications).

 

Check these links:

https://powerbi.microsoft.com/en-us/blog/power-bi-desktop-installer-changes-webview2/

https://learn.microsoft.com/en-us/power-bi/consumer/mobile/mobile-windows-10-phone-app-webview2-inst... 

https://developer.microsoft.com/en-us/microsoft-edge/webview2/consumer/ 

 

Restart your laptop/computer.

 

Reinstall: Power BI desktop (report server version).

 

See if it works!

 

 

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