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wzhang's avatar
wzhang
Frequent Visitor
8 years ago
Solved

can't create folder on power BI report server

Hi,

I am going to save my Power Bi report to a new folder on the power BI report server, but I can't create the folder under Home page, I have the System Administrator, System User permission. please help.

10 Replies

  • I assume you are doing this through portal and you receive some error message? Could you please share the error message details and any relevant info in the log files?

    • wzhang's avatar
      wzhang
      Frequent Visitor

      yes, I am doing it via portal (http://server/reports/browse/), I can't see create folder or new menu, so don't know how and where to create a folder. 

  • v-yulgu-msft's avatar
    v-yulgu-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi wzhang,

     

    Please restart your PBI Report Server Service and run IE browser as Administartor role. Also, please make sure your current account is added under "Site Settings".

     

    Best regards,

    Yuliana Gu

    • wzhang's avatar
      wzhang
      Frequent Visitor

      hi Yuliana,

      it doesn't work, my account is added uder "Site Settings" with System AdministratorSystem User roles, but I can't see any menu to create a new folder in IE. 

      • pbx's avatar
        pbx
        Icon for Helper V rankHelper V

        Can you check the secuirty of Home folder? You may need to add yourself to the Content Managers there. Can you provide a screen shot of what you see when you log on?