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Helper I
Helper I

Why will PowerBi service not authenticate my gateway?



I am attempting to set up an auto-refresh gateway but keep getting this error.


Unable to update connection credentials. Unknown error

Details: Please have this information handy if you choose to create a support ticket. ActivityId: 2c495578-edf7-4175-9df6-99d27ca6fb0b RequestId: 6fbb2b6a-7a01-4bf3-8af9-e3d640f7c212 Cluster URI: Status code: 500 Time: Tue Jun 13 2023 08:38:21 GMT-0400 (Eastern Daylight Time)
Anyone know why?
Helper I
Helper I

My username and password work for everything but allowing me to update the login credentials 


Failed to update data source credentials: Could not find a part of the path 'C:\Users\Marquian\OneDrive - Ad Astra, Inc\BI Data\Vendor report\SI Users\List of users with contact information - created on May 25, 2023.xlsx'.Hide details

Activity ID:1f13dea1-ece0-28d5-98cd-34c28670f410
Request ID:acc5408f-4879-3afa-3e54-1b58bd23b0bf
Status code:400
Time:Tue Jun 13 2023 12:46:59 GMT-0400 (Eastern Daylight Time)
Service version:13.0.20866.74
Client version:2306.1.14294-train
Cluster URI:

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