Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Don't miss out! 2025 Microsoft Fabric Community Conference, March 31 - April 2, Las Vegas, Nevada. Use code MSCUST for a $150 discount. Prices go up February 11th. Register now.

Reply
Marquian
Helper I
Helper I

Why will PowerBi service not authenticate my gateway?

Hello,

 

I am attempting to set up an auto-refresh gateway but keep getting this error.

 

Unable to update connection credentials. Unknown error

Details: Please have this information handy if you choose to create a support ticket. ActivityId: 2c495578-edf7-4175-9df6-99d27ca6fb0b RequestId: 6fbb2b6a-7a01-4bf3-8af9-e3d640f7c212 Cluster URI: https://api.powerbi.com Status code: 500 Time: Tue Jun 13 2023 08:38:21 GMT-0400 (Eastern Daylight Time)
 
Anyone know why?
1 REPLY 1
Marquian
Helper I
Helper I

My username and password work for everything but allowing me to update the login credentials 

 

Failed to update data source credentials: Could not find a part of the path 'C:\Users\Marquian\OneDrive - Ad Astra, Inc\BI Data\Vendor report\SI Users\List of users with contact information - created on May 25, 2023.xlsx'.Hide details

Activity ID:1f13dea1-ece0-28d5-98cd-34c28670f410
Request ID:acc5408f-4879-3afa-3e54-1b58bd23b0bf
Status code:400
Time:Tue Jun 13 2023 12:46:59 GMT-0400 (Eastern Daylight Time)
Service version:13.0.20866.74
Client version:2306.1.14294-train
Cluster URI:https://wabi-us-east2-b-primary-redirect.analysis.windows.net/

Helpful resources

Announcements
Las Vegas 2025

Join us at the Microsoft Fabric Community Conference

March 31 - April 2, 2025, in Las Vegas, Nevada. Use code MSCUST for a $150 discount! Prices go up Feb. 11th.

Jan25PBI_Carousel

Power BI Monthly Update - January 2025

Check out the January 2025 Power BI update to learn about new features in Reporting, Modeling, and Data Connectivity.

Jan NL Carousel

Fabric Community Update - January 2025

Find out what's new and trending in the Fabric community.

Top Solution Authors