Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Power BI is turning 10! Let’s celebrate together with dataviz contests, interactive sessions, and giveaways. Register now.

Reply
dhivikce
New Member

When PowerBI Desktop instal on Win 8.1 pro 32 bit system getting (System.OutOfMemoryExceptio)

Logs: Pls suggest solution.

Feedback Type:
Frown (Error)

Timestamp:
2024-06-05T13:01:27.5447259Z

Local Time:
2024-06-05T06:01:27.5447259-07:00

Session ID:
8813848f-644c-4872-8cec-4f60c0387238

Release:
May 2024

Product Version:
2.129.1229.0 (24.05) (x86)

Stack Trace:
System.OutOfMemoryException
at Microsoft.PowerBI.Client.Windows.ExploreHost.MinervaResourcesRequestHandler.GetMinervaResourceStream(String path)
at Microsoft.PowerBI.Client.Windows.ExploreHost.MinervaResourcesRequestHandler.TryGetResourceStream(String url, Stream& stream)
at Microsoft.PowerBI.Client.Windows.ExploreHost.MinervaResourcesRequestHandler.TryHandleRequest(Uri requestUri, String queryString, String& contentType, String& csp, Stream& stream)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<>c__DisplayClass92_1.<OnWebResourceRequested>b__1()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<>c__DisplayClass92_0.<<OnWebResourceRequested>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.129.1229.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.ExploreHost.MinervaResourcesRequestHandler","Error":"System.OutOfMemoryException","MethodDef":"GetMinervaResourceStream","ErrorOffset":"-1","ErrorCode":""}

OS Version:
Microsoft Windows NT 6.3.9600.0 (x86 en-US)

CLR Version:
4.8 or later [Release Number = 528049]

Peak Virtual Memory:
1.11 GB

Private Memory:
201 MB

Peak Working Set:
273 MB

IE Version:
11.0.9600.20671

User ID:
9a7fa8c4-09a9-4035-9f59-868586950e29

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @dhivikce ,

Power BI Desktop is no longer supported on Windows 8.1.

 

The following list provides the minimum requirements to run Power BI Desktop:

vbinbinyumsft_0-1717653102484.png

For more details, you could read related document: Get Power BI Desktop - Power BI | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Anonymous
Not applicable

Hi @dhivikce ,

Power BI Desktop is no longer supported on Windows 8.1.

 

The following list provides the minimum requirements to run Power BI Desktop:

vbinbinyumsft_0-1717653102484.png

For more details, you could read related document: Get Power BI Desktop - Power BI | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
June 2025 Power BI Update Carousel

Power BI Monthly Update - June 2025

Check out the June 2025 Power BI update to learn about new features.

June 2025 community update carousel

Fabric Community Update - June 2025

Find out what's new and trending in the Fabric community.