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dhivikce
New Member

When PowerBI Desktop instal on Win 8.1 pro 32 bit system getting (System.OutOfMemoryExceptio)

Logs: Pls suggest solution.

Feedback Type:
Frown (Error)

Timestamp:
2024-06-05T13:01:27.5447259Z

Local Time:
2024-06-05T06:01:27.5447259-07:00

Session ID:
8813848f-644c-4872-8cec-4f60c0387238

Release:
May 2024

Product Version:
2.129.1229.0 (24.05) (x86)

Stack Trace:
System.OutOfMemoryException
at Microsoft.PowerBI.Client.Windows.ExploreHost.MinervaResourcesRequestHandler.GetMinervaResourceStream(String path)
at Microsoft.PowerBI.Client.Windows.ExploreHost.MinervaResourcesRequestHandler.TryGetResourceStream(String url, Stream& stream)
at Microsoft.PowerBI.Client.Windows.ExploreHost.MinervaResourcesRequestHandler.TryHandleRequest(Uri requestUri, String queryString, String& contentType, String& csp, Stream& stream)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<>c__DisplayClass92_1.<OnWebResourceRequested>b__1()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<>c__DisplayClass92_0.<<OnWebResourceRequested>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.129.1229.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.ExploreHost.MinervaResourcesRequestHandler","Error":"System.OutOfMemoryException","MethodDef":"GetMinervaResourceStream","ErrorOffset":"-1","ErrorCode":""}

OS Version:
Microsoft Windows NT 6.3.9600.0 (x86 en-US)

CLR Version:
4.8 or later [Release Number = 528049]

Peak Virtual Memory:
1.11 GB

Private Memory:
201 MB

Peak Working Set:
273 MB

IE Version:
11.0.9600.20671

User ID:
9a7fa8c4-09a9-4035-9f59-868586950e29

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

1 ACCEPTED SOLUTION
v-binbinyu-msft
Community Support
Community Support

Hi @dhivikce ,

Power BI Desktop is no longer supported on Windows 8.1.

 

The following list provides the minimum requirements to run Power BI Desktop:

vbinbinyumsft_0-1717653102484.png

For more details, you could read related document: Get Power BI Desktop - Power BI | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-binbinyu-msft
Community Support
Community Support

Hi @dhivikce ,

Power BI Desktop is no longer supported on Windows 8.1.

 

The following list provides the minimum requirements to run Power BI Desktop:

vbinbinyumsft_0-1717653102484.png

For more details, you could read related document: Get Power BI Desktop - Power BI | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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