Forum Discussion

emuraoka's avatar
emuraoka
Frequent Visitor
6 years ago
Solved

Using the filter pane when a PBIRS report is still loading breaks it (blanks the report page)

Hi,  We are facing a weird problem with our reports deployed in PBIRS. When loading the report if you try to use the filters on the filter pane, before the report is fully loaded, the whole report t...
filter pane
Filters
PBIRS
  • emuraoka's avatar
    emuraoka
    6 years ago

    Hi d_gosbell,

     

    Sorry for the late reply. I was trying to gather more info and see if I could find/get any logging on the problem.

    We just installed the latest update(September 2019) for report server and it looks like it fixed the problem.

     

    Thanks for your help.

     

    Cheers,

     

    Eduardo

d_gosbell's avatar
d_gosbell
Icon for Super User rankSuper User
6 years ago

Sorry, but I'm not really sure what is causing this for you. I can't reproduce this issue. I was wondering if you had maybe tried to use the cloud version of Power BI Desktop to try and use the new "white" filter pane style on the May 2019 release of PBIRS. I've heard of a few people trying this, but it is unsupported and could lead to behaviours like this.

 

Are you using any 3rd party visuals? Have you tried opening the browser developer tools and checking the javascript console (my guess is that you will probably see some javascript errors which are blocking the page refresh) if these are coming from a 3rd party visual maybe check for an updated version...

emuraoka's avatar
emuraoka
Frequent Visitor
6 years ago

Hi d_gosbell,

 

Sorry for the late reply. I was trying to gather more info and see if I could find/get any logging on the problem.

We just installed the latest update(September 2019) for report server and it looks like it fixed the problem.

 

Thanks for your help.

 

Cheers,

 

Eduardo