Users are getting authentication prompt then Error 401 when using edge with work server

Hi Icey, RSPortal has not updated since 16/05 and doesnt update no matter how many times I have the failed attempts. Here is the log file from the network trace in dev tools. I have changed server name and IP. I can only see one discrepancy and that is that it seems to think it is on GMT when we are currently in BST so there is a 1-hour difference in the timestamps BUT on the PoswerBI work server the time is correct and matches my workstation. The other error I see under network is {Failed to load response data: No resources with given identifier found}

Any more pointers? My users are starting to get 'Edgy' 🙂

{
"log": {
"version": "1.2",
"creator": {
"name": "WebInspector",
"version": "537.36"
},
"pages": [],
"entries": [
{
"_initiator": {
"type": "other"
},
"_priority": "VeryHigh",
"_resourceType": "document",
"cache": {},
"connection": "1430",
"request": {
"method": "GET",
"url": "http://mypowerbiserver/Reports/browse",
"httpVersion": "HTTP/1.1",
"headers": [
{
"name": "Accept",
"value": "text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9"
},
{
"name": "Accept-Encoding",
"value": "gzip, deflate"
},
{
"name": "Accept-Language",
"value": "en-GB,en;q=0.9,en-US;q=0.8"
},
{
"name": "Connection",
"value": "keep-alive"
},
{
"name": "Host",
"value": "mypowerbiserver"
},
{
"name": "Upgrade-Insecure-Requests",
"value": "1"
},
{
"name": "User-Agent",
"value": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36 Edg/100.0.1185.39"
}
],
"queryString": [],
"cookies": [],
"headersSize": 465,
"bodySize": 0
},
"response": {
"status": 401,
"statusText": "Unauthorized",
"httpVersion": "HTTP/1.1",
"headers": [
{
"name": "Content-Length",
"value": "0"
},
{
"name": "Date",
"value": "Mon, 16 May 2022 16:53:20 GMT"
},
{
"name": "Server",
"value": "Microsoft-HTTPAPI/2.0"
},
{
"name": "WWW-Authenticate",
"value": "Negotiate"
},
{
"name": "WWW-Authenticate",
"value": "NTLM"
}
],
"cookies": [],
"content": {
"size": 0,
"mimeType": "text/plain",
"compression": -817
},
"redirectURL": "",
"headersSize": 169,
"bodySize": 817,
"_transferSize": 986,
"_error": "net::ERR_INVALID_AUTH_CREDENTIALS"
},
"serverIPAddress": "1.202.203.204",
"startedDateTime": "2022-05-16T16:53:19.694Z",
"time": 68.21300002047792,
"timings": {
"blocked": 64.38000000484473,
"dns": -1,
"ssl": -1,
"connect": -1,
"send": 0.0870000000000033,
"wait": 1.1969999894406627,
"receive": 2.549000026192516,
"_blocked_queueing": 15.10200000484474,
"_blocked_proxy": 0.24800000000000022
}
},
{
"_initiator": {
"type": "other"
},
"_priority": "VeryHigh",
"_resourceType": "document",
"cache": {},
"connection": "1430",
"request": {
"method": "GET",
"url": "http://mypowerbiserver/Reports/browse",
"httpVersion": "HTTP/1.1",
"headers": [
{
"name": "Accept",
"value": "text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9"
},
{
"name": "Accept-Encoding",
"value": "gzip, deflate"
},
{
"name": "Accept-Language",
"value": "en-GB,en;q=0.9,en-US;q=0.8"
},
{
"name": "Cache-Control",
"value": "max-age=0"
},
{
"name": "Connection",
"value": "keep-alive"
},
{
"name": "Host",
"value": "mypowerbiserver"
},
{
"name": "Upgrade-Insecure-Requests",
"value": "1"
},
{
"name": "User-Agent",
"value": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36 Edg/100.0.1185.39"
}
],
"queryString": [],
"cookies": [],
"headersSize": 491,
"bodySize": 0
},
"response": {
"status": 401,
"statusText": "Unauthorized",
"httpVersion": "HTTP/1.1",
"headers": [
{
"name": "Content-Length",
"value": "0"
},
{
"name": "Date",
"value": "Mon, 16 May 2022 16:53:29 GMT"
},
{
"name": "Server",
"value": "Microsoft-HTTPAPI/2.0"
},
{
"name": "WWW-Authenticate",
"value": "Negotiate"
},
{
"name": "WWW-Authenticate",
"value": "NTLM"
}
],
"cookies": [],
"content": {
"size": 0,
"mimeType": "text/plain",
"compression": -1634
},
"redirectURL": "",
"headersSize": 169,
"bodySize": 1634,
"_transferSize": 1803,
"_error": "net::ERR_INVALID_AUTH_CREDENTIALS"
},
"serverIPAddress": "1.202.203.204",
"startedDateTime": "2022-05-16T16:53:29.008Z",
"time": 90.42900000349618,
"timings": {
"blocked": 88.24500000658072,
"dns": -1,
"ssl": -1,
"connect": -1,
"send": 0.05700000000000216,
"wait": 0.3799999948460595,
"receive": 1.7470000020693988,
"_blocked_queueing": 1.2660000065807253,
"_blocked_proxy": 0.23199999999999932
}
},
{
"_initiator": {
"type": "other"
},
"_priority": "VeryHigh",
"_resourceType": "document",
"cache": {},
"connection": "1430",
"request": {
"method": "GET",
"url": "http://mypowerbiserver/Reports/browse",
"httpVersion": "HTTP/1.1",
"headers": [
{
"name": "Accept",
"value": "text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9"
},
{
"name": "Accept-Encoding",
"value": "gzip, deflate"
},
{
"name": "Accept-Language",
"value": "en-GB,en;q=0.9,en-US;q=0.8"
},
{
"name": "Cache-Control",
"value": "max-age=0"
},
{
"name": "Connection",
"value": "keep-alive"
},
{
"name": "Host",
"value": "mypowerbiserver"
},
{
"name": "Upgrade-Insecure-Requests",
"value": "1"
},
{
"name": "User-Agent",
"value": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36 Edg/100.0.1185.39"
}
],
"queryString": [],
"cookies": [],
"headersSize": 491,
"bodySize": 0
},
"response": {
"status": 401,
"statusText": "Unauthorized",
"httpVersion": "HTTP/1.1",
"headers": [
{
"name": "Content-Length",
"value": "0"
},
{
"name": "Date",
"value": "Mon, 16 May 2022 16:53:34 GMT"
},
{
"name": "Server",
"value": "Microsoft-HTTPAPI/2.0"
},
{
"name": "WWW-Authenticate",
"value": "Negotiate"
},
{
"name": "WWW-Authenticate",
"value": "NTLM"
}
],
"cookies": [],
"content": {
"size": 0,
"mimeType": "text/plain",
"compression": -817
},
"redirectURL": "",
"headersSize": 169,
"bodySize": 817,
"_transferSize": 986,
"_error": "net::ERR_HTTP_RESPONSE_CODE_FAILURE"
},
"serverIPAddress": "1.202.203.204",
"startedDateTime": "2022-05-16T16:53:34.497Z",
"time": 34.266000002389774,
"timings": {
"blocked": 27.426000014692544,
"dns": -1,
"ssl": -1,
"connect": -1,
"send": 0.06400000000000006,
"wait": 4.111000009546057,
"receive": 2.6649999781511724,
"_blocked_queueing": 2.601000014692545,
"_blocked_proxy": 0.28000000000000025
}
}
]
}
}