User Metrics option not available anymore

[craigmon]

Hi Guys,

My User metrics option in the below has suddently dissapeared.  

IT have confirmed it is currently enabled.

Any help would be much appreciated.

Thanks

[v-xiandat-msft]

Hi @craigmon ,

Have your problem been solved and if so, please accept the correct solution. Thank you!

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-xiandat-msft]

Hi @craigmon ,

If you want to view a Usage Metrics report:

• You need a Power BI Pro or Premium Per User (PPU) license to run and access the usage metrics data. However, the usage metrics feature captures usage information from all users, regardless of the license they're assigned.
• To access usage metrics for a particular dashboard or report, you must have edit access to that dashboard or report.

• The usage metrics report is not supported in My Workspace.

• You can only see usage metrics for reports you own or have permissions to edit.

Below is the official link will help you:

Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[craigmon]

Hi Xianda and thanks for the reply.  Just to confirm I have a pro license and have been using the Metrics sucessfully for the last 2 years in my workspace, but suddently its now dissapeared.  Is this a new update which has stopped the use in my workspace?

[v-xiandat-msft · Accepted solution]

Hi @craigmon ,

Yes, you can try to create new Metrics in another workspace.

Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn

This document was updated this year.

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.