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garyY7's avatar
garyY7
Frequent Visitor
2 years ago

Unable to setup a refresh schedule on Power BI report server Portal

Hi All, an error message box popped out and said "An error has occurred. Somenthing went wrong. Please try again later. and keep Loading... when I try to assign the scheduled refresh to the dashboards. I can still create the new schedulers but when I try to change the current scheduled refresh or create a new scheduled refresh. The error message will be popped out.

"Power BI Report Server "
"scheduled refresh"

4 Replies

  • AvinashPentyala's avatar
    AvinashPentyala
    Frequent Visitor
    2 years ago

    Hi garyY7 

     

    Can you please check  try below

     

    1. Restart Power BI report server and check the logs

    2. Check your user priviallges, your are part of Administartor role

    3. re-redeploy PBIX file and see

    • garyY7's avatar
      garyY7
      Frequent Visitor
      2 years ago

      Hi AvinashPentyala ,

      Thank you for response! I have tried to restart the report server and may I ask which log information should I check for this case? The user privileges should be fine. All are using Admin right. I have also reupload the pbix file or upload a new pbix file. Also get the same error...

      • AvinashPentyala's avatar
        AvinashPentyala
        Frequent Visitor
        2 years ago

        you can find logfiles where report server is installed.

         

        C:\Program Files\Microsoft Power BI Report Server\<<Instance>>\LogFiles

         

        Also, can you please confirm datasource is created in import or direct mode? 

         

  • garyY7's avatar
    garyY7
    Frequent Visitor
    2 years ago

    Hi AvinashPentyala ,

    I know the folder path, which log file you would like to share with? and the datasource  is connected to the SQL server. for the current siutaton. we setup the schedule to refresh the dashboard and the data is connected by SQL command. it will refresh and call the SQL and get the real time data.