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Stephan_Louw
Regular Visitor

Unable to save report to PowerBI Report Server after enabling HTTPS / TLS

Hi All,

 

After configuring my PowerBI Report Server to use a TLS Certificate I am unable to save save reports from PowerBI Desktop to the PowerBI Server.

 

I have tried nemerous fixes from threads on this forum, but the error persists.

 

Please see ItemNotFoundException towards the end of the "PowerBI Report Server Error" section below.

 

PowerBI Desktop Error:

Saving to PowerBI Report Server

An error occured while attempting to save the report to PowerBI Report Server.

 

PowerBI Report Server Error:

2023-08-11 07:37:37.7626|INFO|1|File Logger created: D:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles\RSPortal_2023_08_11_07_37_37.log - level Info, will roll at 32 Mb, process id 6376
2023-08-11 07:37:37.7776|INFO|1|Provider name
2023-08-11 07:37:37.7776|INFO|1|Container name Microsoft SQL Server Reporting Services Key Container 2010
2023-08-11 07:37:37.7776|INFO|1|Setting Symmetric Key
2023-08-11 07:37:37.7938|INFO|1|Setting up Hosted Process State
2023-08-11 07:37:38.0123|INFO|1|library|SQLDump flags: ReferencedMemory, AllThreads, SendToWatson
2023-08-11 07:37:38.0123|INFO|1|library|MiniDump flags: DataSegs, UnloadedModules, ProcessThreadData
2023-08-11 07:37:38.0123|INFO|1|library|Dump on: Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogExceptionMicrosoft.ReportingServices.Modeling.InternalModelingExceptionMicrosoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException
2023-08-11 07:37:38.0123|INFO|1|library|Do not dump on: Microsoft.PowerBI.ReportServer.WebApi.Catalog.CatalogAccessExceptionSystem.Threading.ThreadAbortExceptionSystem.Web.UI.ViewStateExceptionSystem.OutOfMemoryExceptionSystem.Web.HttpExceptionSystem.IO.IOExceptionSystem.IO.FileLoadExceptionMicrosoft.SharePoint.SPExceptionMicrosoft.ReportingServices.WmiProvider.WMIProviderExceptionSystem.AppDomainUnloadedException
2023-08-11 07:37:38.0123|INFO|1|library|Minidump location: C:\Users\PBIRS_SVC\AppData\Local\Temp\
2023-08-11 07:37:38.0123|INFO|1|Starting ReportServerWebApp
2023-08-11 07:37:38.0279|INFO|1|library|Catalog max connection pool size: 768
2023-08-11 07:37:38.0592|INFO|1|Working directory : D:\Program Files\Microsoft Power BI Report Server\PBIRS\Portal
2023-08-11 07:37:38.0592|INFO|1|Report Server url: https://powerbirs.domain.com/ReportServer
2023-08-11 07:37:38.0592|INFO|1|Report Server Web App virtual root: /Reports
2023-08-11 07:37:38.0592|INFO|1|Web app url: https://powerbirs.domain.com:443/Reports/
2023-08-11 07:37:38.0592|INFO|1|Authentication scheme(s): IntegratedWindowsAuthentication
2023-08-11 07:37:38.1061|INFO|1|Catalog max connection pool size: 100
2023-08-11 07:37:39.1530|INFO|1|SecureConnectionLevel: 3. Redirecting HTTP connections to HTTPS.
2023-08-11 07:37:39.1842|INFO|1|crypto|Initializing crypto as user: DOMAIN\PBIRS_SVC
2023-08-11 07:37:39.1842|INFO|1|crypto|Exporting public key
2023-08-11 07:37:39.1998|INFO|1|crypto|Importing existing encryption key
2023-08-11 07:37:42.2780|INFO|4|<Header>
<Product>Microsoft Power BI Report Server 1.17.8552.27722 (15.0.1112.48)</Product>
<Locale>English (United States)</Locale>
<TimeZone>UTC--7</TimeZone>
<Path>D:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles\RSPortal_2023_08_11_07_37_37.log</Path>
<SystemName>SERVER-NAME</SystemName>
<OSName>Microsoft Windows Server 2022 Standard Evaluation</OSName>
<OSVersion>10.0.20348</OSVersion>
<ProcessID>6376</ProcessID>
<Virtualization>True</Virtualization>
</Header>
<ProcessorArchitecture>AMD64</ProcessorArchitecture>
<ApplicationArchitecture>AMD64</ApplicationArchitecture>
2023-08-11 07:37:54.3873|INFO|7|Received request GET /api/v2.0/ServiceState| RequestID = s_94cef32e-9202-4680-8b64-a7b83ab3dac7
2023-08-11 07:37:54.6685|INFO|7|Sending response. Response code DOMAIN\User 200, Elapsed time 0:00:00.2801696| RequestID = s_94cef32e-9202-4680-8b64-a7b83ab3dac7
2023-08-11 07:37:54.8560|INFO|7|Received request GET /api/v2.0/CatalogItems(Path='/')| RequestID = s_4fd49dd9-9f8f-4890-a924-15e2c3b2bb27
2023-08-11 07:37:54.9498|INFO|7|Sending response. Response code DOMAIN\User 200, Elapsed time 0:00:00.0996048| RequestID = s_4fd49dd9-9f8f-4890-a924-15e2c3b2bb27
2023-08-11 07:37:54.9658|INFO|7|Received request GET /api/v2.0/catalogitems(e9dc2b00-9e76-4468-ab07-f057a3c589dc)/Model.Folder/catalogitems/| RequestID = s_65b472da-ee59-4477-8fb4-de5e00f67bd4
2023-08-11 07:37:55.0436|INFO|7|Sending response. Response code DOMAIN\User 200, Elapsed time 0:00:00.0817706| RequestID = s_65b472da-ee59-4477-8fb4-de5e00f67bd4
2023-08-11 07:37:56.6373|INFO|7|Received request GET /api/v2.0/CatalogItems(Path='/EDW')| RequestID = s_80135d36-17ab-40e2-b70f-8c5e372c6537
2023-08-11 07:37:56.6529|INFO|7|Sending response. Response code DOMAIN\User 200, Elapsed time 0:00:00.0127266| RequestID = s_80135d36-17ab-40e2-b70f-8c5e372c6537
2023-08-11 07:37:56.6529|INFO|17|Received request GET /api/v2.0/catalogitems(2ba032b9-e3f4-4fe6-871d-ceff0af2b983)/Model.Folder/catalogitems/| RequestID = s_e3ec502c-526f-40e6-bab7-733843633eab
2023-08-11 07:37:56.6529|INFO|17|Sending response. Response code DOMAIN\User 200, Elapsed time 0:00:00.0070938| RequestID = s_e3ec502c-526f-40e6-bab7-733843633eab
2023-08-11 07:38:02.5123|INFO|7|Received request GET /api/v2.0/CatalogItems(Path='/EDW/New_Report')| RequestID = s_b003b38d-5607-4d84-8661-6a422ee50bad
2023-08-11 07:38:02.5280|ERROR|7|library|Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ItemNotFoundException: , Microsoft.ReportingServices.Diagnostics.Utilities.ItemNotFoundException: The item '/EDW/New_Report' cannot be found.;| RequestID = s_b003b38d-5607-4d84-8661-6a422ee50bad
2023-08-11 07:38:02.5435|INFO|7|Sending response. Response code DOMAIN\User 404, Elapsed time 0:00:00.0192931| RequestID = s_b003b38d-5607-4d84-8661-6a422ee50bad
2023-08-11 07:38:03.1374|INFO|17|Received request GET /api/v2.0/System/Properties| RequestID = s_a839f6f6-68a9-4fee-ae70-903a96e6da91
2023-08-11 07:38:03.1685|INFO|17|Sending response. Response code DOMAIN\User 200, Elapsed time 0:00:00.022886| RequestID = s_a839f6f6-68a9-4fee-ae70-903a96e6da91
2023-08-11 07:38:03.2779|INFO|17|Received request GET /api/v2.0/me| RequestID = s_55924c0b-902a-4c97-a43a-9e6a3f9818ec
2023-08-11 07:38:03.2935|INFO|17|Catalog max connection pool size: 100| RequestID = s_55924c0b-902a-4c97-a43a-9e6a3f9818ec
2023-08-11 07:38:03.2935|INFO|17|Creating default Global MeterCollector| RequestID = s_55924c0b-902a-4c97-a43a-9e6a3f9818ec
2023-08-11 07:38:03.3560|INFO|17|Sending response. Response code DOMAIN\User 200, Elapsed time 0:00:00.0758321| RequestID = s_55924c0b-902a-4c97-a43a-9e6a3f9818ec
2023-08-11 07:38:03.3560|INFO|17|Received request POST /api/v2.0/powerbireports(Path='/EDW/New_Report')/Model.Upload| RequestID = s_cd1ccc82-2e3e-4ee8-bd9b-b9eb4907a6c0
2023-08-11 07:38:03.3717|ERROR|17|library|Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ItemNotFoundException: , Microsoft.ReportingServices.Diagnostics.Utilities.ItemNotFoundException: The item '/EDW/New_Report' cannot be found.;| RequestID = s_cd1ccc82-2e3e-4ee8-bd9b-b9eb4907a6c0
2023-08-11 07:38:03.4810|ERROR|6|The remote server returned an error: (503) Server Unavailable.| RequestID = s_cd1ccc82-2e3e-4ee8-bd9b-b9eb4907a6c0
2023-08-11 07:38:03.4810|INFO|11|Sending response. Response code DOMAIN\User 422, Elapsed time 0:00:00.1222532| RequestID = s_cd1ccc82-2e3e-4ee8-bd9b-b9eb4907a6c0

 

 

Thank you

Stephan

 

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