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- 5 years ago
Hi Dedmon,
I was able to get it working a few minutes ago by adding a loopback line to the hosts file on the server (at the suggestion of the MS support engineer). I am not entirely sure why this fixed it because I have not met with our network team to debreif yet but I am now able to save the reports again. I will update again if i get any more relavent info as to why this solved the issue.
The line added to the hosts file:
127.0.0.1 reports.mydomain.comCheers,
Jesse
Hi casht0wn ,
Would you please share the solution and the cause of your issue if you have get help from the support engineer. People with the same issue will benefit from it.
Thank you for support and understanding.
Best Regards,
Dedmon Dai
Hi Dedmon,
I was able to get it working a few minutes ago by adding a loopback line to the hosts file on the server (at the suggestion of the MS support engineer). I am not entirely sure why this fixed it because I have not met with our network team to debreif yet but I am now able to save the reports again. I will update again if i get any more relavent info as to why this solved the issue.
The line added to the hosts file:
127.0.0.1 reports.mydomain.com
Cheers,
Jesse
- v-deddai1-msft5 years ago
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