Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Regular Visitor

Unable to load the data model for your Power BI report.



I cannot access to dashboards on server and got the following error.


Something went wrong
Unable to load the data model for your Power BI report.
Please try again later or contact support. If you contact support, please provide these details.
The Analysis Server instance has experienced an error and is not available. Please contact your system administrator.:
Request ID: ed6f2792-476c-509d-1bec-16d062b45923
Status code: 500
Time: Sat Mar 09 2024 09:07:25 GMT+0330 (Iran Standard Time)
Service version: /powerbi/libs



I would be grateful if you could help me

Community Support
Community Support

Hi @shadinik ,

Please try to restart the PBIRS service in Report Server Configuration Manager.


Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Super User
Super User

The error message indicates that your on-premise Report Server is down or not accessible.  Have you talked to the owner of that server?

I've just checked it, and Report Server is running.


Helpful resources

July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.

July Newsletter

Fabric Community Update - July 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors