Unable to connect to the data source. Either the data source is inaccessible, a connection timeout

[Anonymous]

Hi Getting below error while trying to connect to postgresql database through gateway in https://app.powerbi.com/. I am able to connect from the powerBI desktop app.  I installed Npgsql version 4.0.10.0. but no luck

Please help on this.

Error:

Unable to create connection for the following reason: Unable to connect to the data source. Either the data source is inaccessible, a connection timeout occurred, or the data source credentials are invalid. Please verify the data source configuration and contact a data source administrator to troubleshoot this issue.

Details: GMFTLocal: Please install Npgsql version 4.0.10.0 or earlier. Please have this information handy if you choose to create a support ticket. ActivityId: ebfc4717-80fa-4782-93c1-98ded24ac07a RequestId: 45740da4-30c6-41c3-b01e-4c750fed08e9 Cluster URI: https://api.powerbi.com Status code: 400 Time: Sat May 27 2023 17:14:15 GMT-0500 (Central Daylight Time)

[Anonymous]

Facing same issue..

[josef78]

Check if have 64bit version of postgre driver you have installed on on-premise gateway machine

[Anonymous]

Hi All,

Please help on this.