Forum Discussion
Percy
3 years agoRegular Visitor
Unable to connect to database through Personal Gateway
Hello, I am having a connection issue with personal Gateway to our client database. One of our client stored their data in their database, and we managed their reporting through Power BI. Our client...
Percy
3 years agoRegular Visitor
Thank you Freginier!
Maybe i have not explained myself well. As our client's data has been stored in MySQL database with protection. Only IP address in their whitelist can be access the data. We don't have a static IP address in our local machine and we are using a VPN and added the IP address to our client database.
We can connect through VPN and refresh data in local PBIX file. When we set up the auto refreshing in Power BI service, it doesn't work if we connect directly. That's the reason we want to set up a personal gateway to access our client database.
please let me know if it's clear. Hope you can share some idea with me. Thanks.
Percy