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cyclist007's avatar
cyclist007
Responsive Resident
8 years ago

Trouble trying to Oct 2017 PBIRS using Android Mobile app?

Has anyone suceeded in connecting to Oct. 2017 PBIRS  from the Android mobile app?

 

When I try to sign in it gives me an error saying "We couldn't sign you in. Something went wrong during authentication process. Please try again or contact support" 

 

The error is not due to invalid login/password (as i get a different error when i mistype my username/password).

1 Reply

  • ganga-2016-MSFT's avatar
    ganga-2016-MSFT
    Microsoft Employee

    Could you please try just url on a browser and see if that works.  I assume you are sure that your reporting server is exposed to the internet.