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alexmajic's avatar
alexmajic
New Member
9 months ago
Solved

The credentials provided for the File source are invalid

Hi! Have a problem with reports scheduled refresh. Every morning several random reports failed to refresh by schedule with error "The credentials provided for the File source are invalid" but testin...
The credentials provided for the File source are invalid
  • alexmajic's avatar
    alexmajic
    9 months ago

    Thanks all, the problem is solved.

    An issue was in one report with scheduled refresh, where was entered old password for several connections. This cases blocking domain account for 15 minutes. All reports, using this account with right credentials was failed to refresh at that period of time. 

alexmajic's avatar
alexmajic
New Member
9 months ago

Yes and yes - domain included.

  • v-saisrao-msft's avatar
    v-saisrao-msft
    Community Support
    9 months ago

    Hi alexmajic,

    Thank you tayloramy, for your insights.

    Set up or correct the Unattended Execution Account in the PBIRS Portal by going to Site Settings → Unattended Execution Account. Use a reliable domain account that has access to the file share. Do not use DFS; instead, specify a direct UNC path.

    Stagger refresh schedules, as running all refreshes simultaneously can cause PBIRS to lose authentication under heavy load.

     

    Thank you.