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pz68lk's avatar
pz68lk
Icon for Advocate I rankAdvocate I
8 years ago
Solved

Some visualizations not rendering (disappear) in Chrome for Power BI Reporting Services-based report

I have seen issues with some of the standard visualizations that are integrated with Power BI Desktop (RS) not showing up (or rendering) in Google Chrome.  Off hand, both "Slicer" and "Treemap" are m...
  • Anonymous's avatar
    Anonymous
    8 years ago

    I am experiencing the same thing but specifically with donut charts when the desktop file is published to the Premium service. The legend and title show but not the actual donut with data. Using the march-18 version of the desktop and March-18 version of premium service.

     

    Have tried the following steps to troubleshoot without success:

    1. Remove legend

    2. Clear browser cache

    3. Format so no visuals are overlapping

     

    I simply cannot get the donut charts to visualize in the premium service

  • pz68lk's avatar
    pz68lk
    8 years ago

    I found that clearing the browser cache in Chrome worked.  That cleared up my issue with missing visualizations.  If other users are able to view them in Chrome and the problem is isolated to a subset of users (or single user, as in my case), very likely the browser cache needs to be cleared.  Along with that, you may need to flush the cache history further back than just 24 hours, as I believe I had to do to clear things up.