Forum Discussion
Helper ISetting myself as the report server administrator
I am good now. I went into the SQL Server DB and made a few ownership and permission level changes. I am now able to Manage folders, add roles & users, and go to Site Settings to give myself Site Administration. I also made some Branding changes for our environment.
Community SupportHi tgg3 ,
Thank you for reaching out to the Microsoft Community Forum.
The error "Could not load folder contents" and missing admin options like "Manage Folder" and "Site Settings" is typically due to insufficient permissions on the root folder of the report server.
Please follow below steps to fix the issue.
1. Log in with the account that installed Power BI Report Server. This account has default administrative privileges.
2. Navigate to the Report Server Web Portal, http://<server-name>/reports . Click on Browse to access the root folder.
3. On the top right, click Manage Folder (next to "New", "Upload"). If you don’t see this option, check whether you are logged in with an account that has admin rights. If not add Yourself to the Folder Security, In the Security tab, click Add group or user. Enter your username or AD group. Assign the System Administrator or Content Manager role.
4. Once added, refresh the portal. Now you will see Site Settings in the dropdown and be able to manage folders.
Please refer the Microsoft document and community thread.
Power BI Report Server documentation - Power BI | Microsoft Learn
Solved: Re: Could not load folder contents - Microsoft Fabric Community
I hope this information helps. Please do let us know if you have any further queries.
Regards,
Dinesh
tgg3Dinesh,
Thank you so much for responding. I have tried those steps in your comment prior to posting. I am at a loss as to why I wouldn't be able to start adding roles and permissions to the web portal if I am logged in as the same admin user that installed all of the products. I've even opened Edge as an admin just in case to try entering the portal URL. But I still get the same message that I do not have the correct permissions. I may have to uninstall it all and reinstall just to ensure it's not missing something.
- v-dineshya
Hi tgg3 ,
As you mentioned in your previous response, you are going to uninstall and reinstall the Report server. Once the installation done, please check the admin options. Please do let us know if you have any further queries.
Regards,
Dinesh
- v-dineshya
Hi tgg3 ,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. And, if you have any further query do let us know.
Regards,
Dinesh