Forum Discussion
Semantic Model has no Refresh Errors, but Report presented old data
Hi electrichead,
If there's no errors in the refresh, and data is appearing as expected right now, honestly I'd chalk it up to user error/user behaviour and call it a day. Unless it happens again that is, if it becomes a continual problem then either there needs to be some user education, or there is some technical problem.
Super UserHi electrichead,
Is it possible that the data was loaded between you getting the screen shot and confirming that the data was available?
If the data was loaded, it is possible that the user had left the report open and not refreshed their browser so the page was displaying old data?
Are you seeing any errors in the refresh history?
Hi tayloramy ,
It's possible the data was loaded between the time the screenshot was taken and I checked, but because there are no errors in the refresh history I don't think it's likely without some other issue being present.
I considered if they had left the report open. They would have had to leave it open for 10 days, which is feasible. They reported a second user, also in China, was seeing the same issue. Still feasible, but maybe less likely they both did. I'll ask.
No errors in refresh history.
It doesn't seem like this is common, but figured it's worth asking about in case someone else has seen this before.
- tayloramy
Hi electrichead,
If there's no errors in the refresh, and data is appearing as expected right now, honestly I'd chalk it up to user error/user behaviour and call it a day. Unless it happens again that is, if it becomes a continual problem then either there needs to be some user education, or there is some technical problem.