Forum Discussion
electrichead
7 months agoFrequent Visitor
Semantic Model has no Refresh Errors, but Report presented old data
Hello, I have my Semantic model set to refresh four times throughout the day, roughly evenly spaced to account for users around the globe. This morning a user in China reported a change he made on ...
- 7 months ago
Hi electrichead,
If there's no errors in the refresh, and data is appearing as expected right now, honestly I'd chalk it up to user error/user behaviour and call it a day. Unless it happens again that is, if it becomes a continual problem then either there needs to be some user education, or there is some technical problem.
tayloramy
Super User
7 months agoHi electrichead,
Is it possible that the data was loaded between you getting the screen shot and confirming that the data was available?
If the data was loaded, it is possible that the user had left the report open and not refreshed their browser so the page was displaying old data?
Are you seeing any errors in the refresh history?