Scheduled Refresh is failing

[ragovi]

Hi,

We have recently configured powerbi dashboard to our project, we have enabled scheduled refresh for every 3 hours ( i.e 8 times a day).

However, we are noticing following error on a few refreshes, and surprisingly few refreshes are working.

<My dashboard> has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

{"error":{"code":"UnknownError","pbi.error":{"code":"UnknownError"}}} Table: Installations.

Please note that we have a very minimal dataset and still noticing the issue very frequently (3-4 times per day)

Could you please help us in solving this issue.

[Greg_Deckler · Accepted solution]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".