Scale-out option in Report Configuration missing

[SorenHElisa]

Hi,

After upgrading to Jan 2024 version we are missing the scale-out option in Report Configurator. Anyone knows how to get it back? Just wanted to check that the servers are aware of each other. 

Seems we are facing issues when reports are lifted into memory on one server and the user is directed to the other server by the load balancer. Everything was working fine in the previous version we had installed (Sept 2023).

Best regards,

Sören

[SorenHElisa]

Thanks for the suggestion! The repair resolved the issue. 

Br,

Sören

[Anonymous · Accepted solution]

Hi @SorenHElisa ,

In my Report Configuration Manager, the scale-out option works well.

Version:1.19.8779.19175 (build 15.0.1114.33), Released: January 26, 2024

Please try to reinstall PBIRS to try again.

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.