Forum Discussion

SorenHElisa's avatar
SorenHElisa
Helper I
2 years ago
Solved

Scale-out option in Report Configuration missing

Hi,

 

After upgrading to Jan 2024 version we are missing the scale-out option in Report Configurator. Anyone knows how to get it back? Just wanted to check that the servers are aware of each other. 

 

Seems we are facing issues when reports are lifted into memory on one server and the user is directed to the other server by the load balancer. Everything was working fine in the previous version we had installed (Sept 2023).

 

Best regards,

Sören

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi SorenHElisa ,

    In my Report Configuration Manager, the scale-out option works well.

    Version:1.19.8779.19175 (build 15.0.1114.33), Released: January 26, 2024

     

     

    Please try to reinstall PBIRS to try again.

     

    Best regards,
    Community Support Team_Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi SorenHElisa ,

    In my Report Configuration Manager, the scale-out option works well.

    Version:1.19.8779.19175 (build 15.0.1114.33), Released: January 26, 2024

     

     

    Please try to reinstall PBIRS to try again.

     

    Best regards,
    Community Support Team_Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Thanks for the suggestion! The repair resolved the issue. 

     

    Br,

    Sören