Row level security - doesn't work for some people

[joannasokolowsk]

Dear Colleagues,

I created a row level security option on the power bi dashboard which is shared via power bi report server. 

It works for most of the people but I have the case when it doesn't work for some people (they are in the data source with valid ID used for row level security option). They can open dahsbard but it doesn't display data. 

Do you know what could be the reason? 

Thank you in advance!

Asia

[joannasokolowsk · Accepted solution]

It looks like changing computer password helped (it was needed for data synchornization) 🙂 

[FarhanAhmed]

Can you please check the same user in PBI Desktop file and see if data you are able to view data for him. also make sure that the particular user UPN name is resolving correctly from Active Directory when you are opening the report in PBIRS.  you can create a measure for User and view in report to see if UPN creating correctly.

_UserName = USERPRINCIPALNAME()