Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Report server configuration manager - Credentials error

Hi all, I am a rookie to Power BI. I am setting up Power BI Report server (Trial version) on premises to use along with Power BI Desktop. I get an error when I am on the Credentials step in the Repor...
Jon-Heide's avatar
Jon-Heide
Microsoft Employee
8 years ago

Hi Sunny, you should check that the service account has access to the domain and connect across machines. You might try running the service account as network service or a domain account. Also, try running the configuration wizard as an OS administrator, launching it with elevated permissions (just right click and select run as administrator). 

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Hi Jon, thanks for your reply. Our SQL Server is in the cloud and we access it through VPN. So when you say about the Service account, does it refer to VPN credentials ? I tried with those credentials but it did not work. And yes I ran it as admin too but no luck.

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      I have also tried with changing Service Account to Network Service. And then used a Domain\User account to connect to the server where the SQL instance is present. I still get the same error.