Report builder no longer opens

[dasimon]

Report.wer:
Version=1
EventType=CLR20r3
EventTime=133694209360858419
ReportType=2
Consent=1
UploadTime=133694209374376972
ReportStatus=268435456
ReportIdentifier=5f7d54e6-de98-42a3-835c-32ac37bb668c
IntegratorReportIdentifier=5e069415-732f-4b87-9238-033276135556
Wow64Host=34404
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OriginalFilename=PowerBIReportBuilder.exe
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TargetAppVer=2071//02//13:03:01:46!2e335b!PowerBIReportBuilder.exe
BootId=4294967295
TargetAsId=830
UserImpactVector=3145728
IsFatal=1
Response.BucketId=467e8343af64962093febcf3f2c82c63
Response.BucketTable=5
Response.LegacyBucketId=0
Response.type=4
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Sig[2].Name=Signature du problème 03
Sig[2].Value=be33221a
Sig[3].Name=Signature du problème 04
Sig[3].Value=Microsoft.ReportBuilder.Telemetry
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FriendlyEventName=Fonctionnement arrêté
ConsentKey=CLR20r3
AppName=Power BI Report Builder
AppPath=C:\Program Files\Power BI Report Builder\PowerBIReportBuilder.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=84F983C631FAC95B76EEADD74BCAC577
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[aduguid]

Have you tried? I only ask because it's usually the last thing I try and sometimes it works.

1. restarting your machine

2. reinstalling the software

[dasimon]

Hi,

yes, I tried to uninstall and reinstall.

In the Event Viewer:

Application : PowerBIReportBuilder.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : System.MissingMethodException
à Microsoft.ReportBuilder.Logging.LoggingService.ConfigureNLog()
à Microsoft.ReportBuilder.Logging.LoggingService..ctor(Microsoft.ReportBuilder.Logging.Interfaces.ILoggingServiceConfiguration)
à Microsoft.ReportDesigner.ReportDesigner..ctor()
à Microsoft.ReportDesigner.ReportDesigner..ctor(Microsoft.ReportDesigner.AppArguments)
à Microsoft.ReportDesigner.Program.Main(System.String[])

and

Nom de l'application défaillante : PowerBIReportBuilder.exe, version : 15.7.1811.11, horodatage : 0xbe33221a
Nom du module défaillant : KERNELBASE.dll, version : 10.0.26100.1542, horodatage : 0xd1f2386a
Exception code: 0xe0434352
Fault offset: 0x00000000000c6d9a
Identifiant du processus défaillant : 0x2C54
Heure de début de l'application défaillante : 0x1DAFAAA4F8155F1
Chemin de l'application défaillante : C:\Program Files\WindowsApps\Microsoft.PowerBIReportBuilder_15.7.1811.0_x64__8wekyb3d8bbwe\VFS\ProgramFilesX64\Power BI Report Builder\PowerBIReportBuilder.exe
Chemin du module défaillant : C:\WINDOWS\System32\KERNELBASE.dll
ID du rapport : 493d1cbc-53e0-4a4f-ad18-5af9224f90db
Nom complet du package défaillant : Microsoft.PowerBIReportBuilder_15.7.1811.0_x64__8wekyb3d8bbwe
Package défaillant – ID d'application relatif : POWERBIREPORTBUILDER

[v-jtian-msft]

Hi,aduguid ,thanks for your concern about this issue.

Your answer is excellent!
And I would like to share some additional solutions below.

Hello,@dasimon .I am glad to help you.

According to your description, you have encountered a problem with your download of Power BI Report Builder not opening properly.
According to the details, it seems that it is because Power BI Report Builder encounters an unhandled exception at startup, possibly due to a mismatched or missing version of one of the dependent libraries.
Here are my suggestions, which I hope will be helpful to you.
1. Ensure that you have the correct version of .NET Framework installed on your system. note that the version number needs to meet the version number of your installed
Power BI Report Builder.
2. Try installing the problematic version of Power BI Report Builder on another computer to see if the problem is due to the version of Power BI Report Builder or a problem with the current configuration of your computer system. This will allow you to quickly pinpoint the problem.
3. If you need to try to delete the original version to re-download, you'd better first backup some important data, and then clean up the registry, uninstall and reinstall the software, the registry may remain in some old configuration. You can use registry cleaning tools (Ccleaner and other third-party disk cleaning tools) to clean up the registry. (Note that important information should be backed up in advance).

Here is the corresponding issue, hope it can help you.
URL:
Report Builder wont start up. - Microsoft Q&A
Applications Fail to Start with Kernelbase.dll error - Microsoft Community
 

[dasimon]

Hi, thanks for your response.

1. tried to repair dotnet framework => do nothing

2. Another computer, with same windows version, same dotnet framework => it works
3. uninstalled another time, clean registry with ccleaner => same problem

So i'll try next version !

regards