Forum Discussion

FCrespo85's avatar
FCrespo85
Frequent Visitor
7 years ago
Solved

Report Usage Metrics not update

Hi , Some of the reports using Report Usage Metrics do not seem to be updated.   We use this data, can someone tell me what happens?   Thank you so much
usage metrics
  • anna_k_kisiel's avatar
    anna_k_kisiel
    7 years ago

    Hi FCrespo85 

    I am not sure if I get your point..
    It is not the first time that there is an issue with usage metrics on MS side. I hope that when the ussue is fixed - data will be recovered. I had a problem with usage metrics few weeks ago, after it was fixed, lot of data was recovered.

  • FCrespo85's avatar
    FCrespo85
    Frequent Visitor
    7 years ago

    how can you recover the days before day 25?

     

    Thank you

    • anna_k_kisiel's avatar
      anna_k_kisiel
      Regular Visitor
      7 years ago

      Hi FCrespo85 

      I am not sure if I get your point..
      It is not the first time that there is an issue with usage metrics on MS side. I hope that when the ussue is fixed - data will be recovered. I had a problem with usage metrics few weeks ago, after it was fixed, lot of data was recovered.

      • trinquand's avatar
        trinquand
        Regular Visitor
        6 years ago

        Hello 

        We have the same issue  but I didn't found your solutin 

        Could you please give us the solution ?

        Thanks in advance

        Nicolas