Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

To celebrate FabCon Vienna, we are offering 50% off select exams. Ends October 3rd. Request your discount now.

Reply
MariannaIT95
New Member

Report Builder - Contacting DataSource

Hello,

 

I've been using Report Builder for a while and I noticed that every 4-5 months it crashes giving me this error.

 

Immagine 2023-08-03 103020.png

It seems an error related to the gateway that we have. I have to open the .rdl file and reload the DataSource and then republish the paginated report in order to fix it.

Is there a way to avoid that?

 

Many thanks,

Marianna

 

 

1 REPLY 1
d_gosbell
Super User
Super User

That error is coming from the Power BI Service, not from Report Builder. Your best approach would be to raise a support ticket and provide those details so that your issue can be investigated. It's hard to say what the problem is but it could be gateway related.

Helpful resources

Announcements
September Power BI Update Carousel

Power BI Monthly Update - September 2025

Check out the September 2025 Power BI update to learn about new features.