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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Powerbi reportserver is not show connection string and credential after restore

Hello ,

I use Powerbi report server on premise May 2019 version (window server 2012) on Production include 1 database server (sqlserver 2014 std) and 2 powerbi servers.
I prepare the new cluster with backup restore reportserver and reportservertempdb database (sqlserver 2014 std) (backup from production) and config powerbi (May 2019 )to connect reportserver and reportservertempdb on new environment but when i connect new Powerbi web https://<PBIRS-servername>/reports/ and go to datasource . I found that Connection is not show connection string and credential are null even though production have connection string and credentials

Have you found this issue or some case that's similar to my issue ? would you please help?

thank you,
Peach

  • Anonymous's avatar
    Anonymous
    4 years ago

    my issued was solved . I do the step as below 

    - backup reportserver and reportservertempdb from production cluster then restore on the new cluster

    - backup encryption key from production and restore on the new cluster

    -  Delete unuse hostname 

    USE ReportServer;

    GO

    begin tran

    DELETE FROM dbo.Keys

    WHERE Machinename in ('....')

    GO

    commit

    - Restart PowerBI service 

    - check Connection string and it's show as the same as production

     

    thank you,

    Peach

3 Replies

  • FarhanAhmed's avatar
    FarhanAhmed
    Icon for Community Champion rankCommunity Champion

    Did you restored the encryption keys as well ?

    • Anonymous's avatar
      Anonymous
      Not applicable

      Im trying but question is when I restore encription key from production ,in the scale-out will show server same as production. Can I delete server (production server) from scale-out on new server (that I just restore). 

  • Anonymous's avatar
    Anonymous
    Not applicable

    my issued was solved . I do the step as below 

    - backup reportserver and reportservertempdb from production cluster then restore on the new cluster

    - backup encryption key from production and restore on the new cluster

    -  Delete unuse hostname 

    USE ReportServer;

    GO

    begin tran

    DELETE FROM dbo.Keys

    WHERE Machinename in ('....')

    GO

    commit

    - Restart PowerBI service 

    - check Connection string and it's show as the same as production

     

    thank you,

    Peach