PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices

[murater85]

Hi,

We have used Power Bi Report Server Build Number  Version1.25.9558.32914  (March 2026) release and edition. We have problem with Report Server PowerBi  Mobile App opening reports on IOS devices, IOS Phones, IPADs etc.

Android is fine there is no error, Report has opened and accessed.

On IOS devices reports stuck loading and not opened / showed.

How can we solve this issue?

Thanks.

[lbendlin · Accepted solution]

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

[murater85 · Accepted solution]

Hi Dear Team and Users,

This appears to be a known issue with the iPhone iOS App (Version 26.4). Our Product Group team is currently aware of the problem and is actively working to provide a permanent solution.

Thanks. 

[gax700]

Hi murater85,

Is this the response you received from the support team after opening a ticket? I'm asking because we're experiencing the same issue. Have you found any solution in the meantime? 

Thanks,

Cris

[murater85]

Hi Gax700

This appears to be a known issue with the iPhone iOS App (Version 26.4). Our Product Group team is currently aware of the problem and is actively working to provide a permanent solution.

In case, they send us a test mobile app and test manually.

Thanks. 

[murater85]

https://testflight.apple.com/join/GQuwKCLj

[gax700]

Thank you!

[lbendlin · Accepted solution]

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .