Solved: PowerBIReportServer Setup Crashes

trex0911 · ‎11-07-2019

I recently download and re-downloaded the PowerBIReportServer executable from https://powerbi.microsoft.com/en-us/report-server/ (Download Free Trial) and it won't install. It crashes each time I try. I get the message "Microsoft Power BI Report Server has stopped working", check online for a solution or close the program. The server on which I am trying to install Power BI Report Server already has SSRS installed but the service has been stopped. Any ideas?

d_gosbell · ‎11-07-2019

@trex0911 wrote:

The server on which I am trying to install Power BI Report Server already has SSRS installed but the service has been stopped. Any ideas?

I don't believe Microsoft supports having both PBIRS and SSRS installed on the same machine. By default the setup process should write out logs to your %temp% folder, so you could try checking there to see if that gives you more detail. But my suggestion is to uninstall SSRS or install PBIRS on a different machine.

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d_gosbell · ‎11-07-2019

@trex0911 wrote:

The server on which I am trying to install Power BI Report Server already has SSRS installed but the service has been stopped. Any ideas?

I don't believe Microsoft supports having both PBIRS and SSRS installed on the same machine. By default the setup process should write out logs to your %temp% folder, so you could try checking there to see if that gives you more detail. But my suggestion is to uninstall SSRS or install PBIRS on a different machine.