PowerBI Jan 2020 Some Visuals not rendering for some users

[adelehirst29]

Hi,

Investigating a strange issue, certain users are finding that on certain published dashboards visuals are just not displaying.  They displace find for other users on different devices.  Tryed comparing devices and no obvious differences... Different browsers doesn't seem to make any difference either... Anyone experienced anything similar?

[d_gosbell]

I've seen some browser extensions cause problems with some visuals in the past. Try getting this users to browse using an incognito window (which typically runs without any extensions) and see if that helps