Forum Discussion
Power bi
Hi panduranga,
It is perfectly fine to use Gateway with a pro license. As the issue is still not solved I would suggest these steps
Please re confirm that the data source configuration matches the one used in Power BI Desktop, including the database name, connection details, and authentication method. Properly aligning these settings ensures seamless connectivity between Power BI and the data source.
As mentioned if all troubleshooting efforts fail, consider removing and re-adding the Power BI Gateway. Start by uninstalling the gateway, then proceed with a fresh installation and configuration. After reinstalling, ensure that you re-add your data sources and credentials correctly to restore connectivity and resolve any persistent connection issues.
If you find this post helpful, please mark it as an "Accept as Solution" and consider giving a KUDOS. Feel free to reach out if you need further assistance.
Thanks and Regards
Hi v-nmadadi-msft i have already installed On-premises data gateway status is online eventhough i was facing this error
Hi panduranga,
Please verify the data source configuration settings
To verify the data source configuration in Power BI Service, start by navigating to Power BI Service and accessing Settings and then Manage Gateways. Ensure that the correct gateway is selected and that the data source credentials (username and password) are correctly entered. Additionally, confirm that the data source configuration matches the one used in Power BI Desktop, including the database name, connection details, and authentication method. Properly aligning these settings ensures seamless connectivity between Power BI and the data source.
Ensure that you've added one or more data sources correctly to the gateway, as described in Add or remove a gateway data source - Power BI | Microsoft Learn
As a final step, if all troubleshooting efforts fail, consider removing and re-adding the Power BI Gateway. Start by uninstalling the gateway, then proceed with a fresh installation and configuration. After reinstalling, ensure that you re-add your data sources and credentials correctly to restore connectivity and resolve any persistent connection issues.
If you find this post helpful, please mark it as an "Accept as Solution" and consider giving a KUDOS.
Thanks and Regards
Hi panduranga,
May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.
Thank you.