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NIRU's avatar
NIRU
New Member
1 year ago
Solved

Power bi gateway offline

I want to know in global power bi pro license got disability of schedule refreshes of dataset by using data gateway since the data gateway I used in pro workspace showing as offline since very recent...
  • Anonymous's avatar
    Anonymous
    1 year ago

    Hi NIRU ,

    Thanks for raising this.

    Thank You hackcrr  for your time and solution. Yes, the super user’s response and the Microsoft documents are correct and relevant to your question.

    In Power BI Pro workspaces, scheduled refresh is supported via an on-premises data gateway, provided the gateway is online and properly configured. If you're seeing your gateway status as offline, then scheduled refreshes will not work until it is back online.

     Please follow the guidance shared in the links.

    • Ensure your gateway is running on the machine where it's installed.
    • Make sure the machine is connected to the internet and the gateway service is running (check via Task Manager or Services).
    • If necessary, restart the gateway service or reinstall the gateway.

     Official Docs.
    Configure scheduled refresh - Power BI | Microsoft Learn
    Add or remove a gateway data source - Power BI | Microsoft Learn

    Let us know if you're still facing issues after checking the above. Thanks again to the super user for sharing the right direction.

    ________________________________________________________________________________________________________________________
    If this response helps, consider marking it as “Accept as solution” and giving a “kudos” to assist other community members.

    Regards,
    Akhil.