Forum Discussion
Impactful IndividualPower BI Service - not updating datasets
What is wrong:
Note, prior to posting this, everything was working fine for many days now but today.... no.
1. Source data is in Sharepoint
2. When I refresh dataset through PowerBI service, it just goes on and on and on and then fails
3. When I refresh through PowerBI desktop, no problem data is retrieved, however when it's time to publish...
it just goes on and on and on...
5 Replies
- Greg_Deckler
Community Champion
Hmm, everything with those services looks good from my end but that may be different for you depending on you data center locations. Are you able to go here and check on service health?
https://portal.office.com/AdminPortal/Home#/servicehealth
- ovetteabejuela
Unfortunately, seem like I don't have enough privilege to access that section. It says:
You don’t have permission to access this page or perform this action. EDIT: by the way I am getting this messge in the failure notification:
The operation was throttled by Power BI Premium because there were too many datasets being processed concurrently. Please try again later.
However, I really do doubt that our organization has that many Dashboard (We are on Capacity Premium, by the way)
- Greg_Deckler
Sounds like you should open a support issue with MS. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
